Claims Management Services

Managing foreclosure claims is a time-consuming and high-risk task under the best of conditions. Processing delays and errors expose your organization to increased losses that dramatically impact loss severity and reserve requirements.

The cost of increased compliance risk, loss exposure, potential penalties, staff recruitment, training and additional facilities can quickly add up. 

With over 18 years of experience focused on mortgage insurance claims and investor billings, we are the industry leader in processing services and technology solutions that help you reduce costs, avoid losses and maximize your recoveries.

CoreLogic offers an extensive range of services and technology solutions to:

  • Reduce your financial exposure
  • Minimize staffing costs
  • Expedite claims processing
  • Provide flexible, scalable claims management solutions


We provide a full range of claims processing and investor billing solutions, customized to your criteria, including:

  • FHA conveyances and claims
  • Fannie Mae billings
  • Freddie Mac billings
  • VA conveyances and claims
  • Conventional mortgage insurance claims
  • Private investor billings

Click on the Product Details tab for details on what we provide with each of the services listed above.

 

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CoreLogic Claims Management Services can provide you with flexible, supplemental teams of experts that employ best practices for claims management to enable you to rapidly scale up or down as your volumes fluctuate without the associated increase in costs and risk.

We have the ability to quickly deploy a fully trained staff capable of managing all the major processing systems, or we can provide a full-service solution with our robust claims processing platform, CMAX. Our industry-leading claims processing technology provides support for all FHA, VA and conventional mortgage insurance claims, as well as all investor billings. Learn More about CMAX >>

FHA Conveyances and Claims

Complete FHA conveyances and claims management services, including documentation management to ensure each HUD audit file is complete. We coordinate title package submission and provide loss analysis reporting when the claims have been paid.

  • Prepare Part A conveyances
  • Track and collect documents required for conveyance
  • Prepare Part B claims
  • Track and collect missing invoices/documents
  • Submit Part A and Part B-E claims (CMAX, servicing system, or FHA Connection)
  • Manage suspended claim issues
    • Address within 72 hours of notification
    • Provide client with details when client resolution is required
    • Monitor for resolution
  • Follow up on receipt of claims payments
  • Provide pre-HUD claims audits

Fannie Mae Billing

Complete Fannie Mae billing management services such as initial, interim, final and supplemental filings.

  • Prepare 571 billings
  • Track and collect missing invoices/documents
  • Submit billings (CMAX or Fannie Mae’s website)
  • Follow up on receipt of claims payments
  • Monitor for REO sales

Freddie Mac Billings

Comprehensive Freddie Mac billing management services such as initial, interim, final and supplemental filings.

  • Prepare 104sf billings
  • Track and collect missing invoices/documents
  • Submit bills (CMAX or Freddie Mac website)
  • Follow up on receipt of claims payments
  • Monitor REO sale

VA Conveyances and Claims

VA conveyances and claims management services, including tracking and managing required documentation, coordinating title package and delivering loss-analysis services.

  • Prepare transfer of custody (TOC) and expense claims
  • Track and collect missing invoices/documents
  • Submit TOC and expense claims (VALERI or CMAX)
  • Follow up on claims payments

Conventional Mortgage Insurance Claims

Complete post-sale management services for conventionally insured and foreclosed loans.

  • Prepare mortgage insurance (MI) claims
  • Track and collect missing invoices/documents
  • Submit MI claims (CMAX, servicing system or mortgage insurer’s website)
  • Follow up on receipt of claims payments

Private Investor Billings

Management services to assist with private investor billings.

  • Prepare required billings
  • Track and collect missing invoices/documents
  • Submit bills (CMAX or as defined by private investor)
  • Follow up on receipt of claims payments
  • Monitor REO sales (if applicable)

 

Please contact us to learn more about our Claims Management Services.

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