Commercial Tax Service Solutions

Commercial Tax Service Solutions

Backed by our financial strength, stability and technology, and focused on our commercial clients, we build solutions that solve your business-specific commercial tax needs.

Industry Leader—Experienced, Tenured Staff

Our client-focused, highly experienced team of dedicated commercial industry experts provides consistent and professional services backed by:

  • More than 2,000 employees and nationwide offices to support our clients and taxing agencies
  • More than 75 years of extensive tax servicing experience and solid performance track record
  • The industry’s leading tax service company with more than 29 million loans under service and a property tax database of more than 141 million properties
  • World-class, redundant data centers with full business continuity and disaster recovery processes
  • Compliance with all applicable laws and regulations such as Sarbanes-Oxley, Gramm-Leach-Bliley and SAS 70 data integrity

We offer a variety of commercial tax services, including:

Order Confirmation Process

Due to the value of properties we service, we follow a zero-defect approach to new order set-up. With each single or group of new orders, you receive a set-up confirmation report that includes all agencies and tax identification numbers that pertain to each property.  We deliver this report within 60 days of the date we receive each order.

Non-escrow Reporting

We offer annual delinquency search listings for each non-escrow property 60-90 days after the delinquency date for each taxing jurisdiction. Where an agency taxes a property more than once a year, we will provide semi-annual delinquency search reporting. Non-escrow reporting includes the status of each property's real estate tax, regardless of whether we find delinquencies.

Escrow Reporting

Commercial Escrow Reporting service ensures you receive a tax-amount report/file for all escrow-identified properties on average 21 days prior to economic loss date. To facilitate property tax payments, we make every effort on your behalf to obtain original bills using registration, agency audit and bill request methodologies. When we cannot obtain an original bill, we will provide a memo bill that is acceptable to the taxing jurisdiction. Our PC-based commercial tax service platform supports flexible report customization and distribution scheduling, allowing you to receive information in formats that meet your specific needs and schedules.

Tax Payment Services

We can pay taxes on your behalf for any loan/asset under service. Through this service, we assume the burden of processing tax payments, significantly reducing your risk of tax penalties and interest. When you engage our tax payment service, we generate and send you a file as taxes become due. Once you identify the taxes you are ready to pay, we cut and mail tax payment checks to the appropriate taxing authorities. To facilitate the process, we can establish a clearing account that accepts wire transfers of tax payment advances.

FACTSweb

FACTSweb provides direct access to tax information stored and maintained on your portfolio. Through the FACTSweb site, you can view order set-up information, historical reporting data and current reports. You can also set up, maintain and cancel tax contracts on an individual basis. In addition to specific portfolio data, FACTSweb contains a wealth of information on tax collecting agencies, tax-cycle information and industry news.

Tax Payment Verification

You can contract with us to determine the current tax status of a property or properties not under tax service. Based on the tax identification numbers you provide and tax authority information, we will check the payment status of current and prior year taxes and provide a simple paid/open report.

Delinquent Tax Search Verification (DTS)

At your request, we identify all applicable taxing authorities and their applicable tax identification numbers and perform a detailed search for delinquent real estate taxes. You receive search results via a property tax report reflecting the current tax status of each agency and tax ID associated with the property.

Delinquent Letter Service

Following a nonescrow-reporting event, we can provide a direct mail and follow-up service. Using a borrower name and address file you supply, we can create letters on your letterhead and mail them to borrowers. Based on a mutually defined schedule, we can complete follow-up and tracking for your nonescrow delinquencies.

 

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