Core Collector

 

The most efficient processes for Property Tax Collection Services in the Nation

We solicit your tax data which ultimately helps you to collect revenue more efficiently. Our property tax experts have developed the systems and processes that facilitate the streamlined exchange of tax information and payments with over 22,000 taxing authorities nationwide. It is this infrastructure that provides the scale necessary for optimizing the connections between taxing authorities, mortgage lenders and property owners.

CoreLogic supports and values its association with these agencies and we commit to a continued focus on providing new and innovative solutions that benefit our tax agency partners.

With your input, our teams are working hard to create the most efficient process for property tax services in the nation. Improving efficiency, maintaining integrity and achieving excellence in the tax collection process are the cornerstones of our operation.

Learn more about 
CoreLogic Tax Services>

Click on each RSC to find out contact information, refund information, procurement and more...

Call any of our Regional Service Centers listed to learn how process automation with CoreLogic can help you reduce costs and improve the operational efficiency of your tax office.



Mid-Atlantic Region - Philadelphia Mid-Atlantic Region: (800) 229-3477

Midwest Region - Chicago Midwest Region: (800) 969-9620

Mountain Region - Dallas Mountain Region: (800) 225-4707

Northeast Region - Boston Northeast Region: (800) 969-8787

Southeast Region - St. Petersburg Southeast Region: (800) 969-4829

Western Region: (800) 966-4829

 

Mid-Atlantic Region RSC

486 Thomas Jones Way
Suite 150
Exton, PA 19341

Phone: 800-229-3477, 610-524-6212
Fax: 800-305-7943, 610-524-4950

Coordinates reporting events for:
Delaware, District of Columbia, Maryland, North Carolina, Pennsylvania, South Carolina, and Virginia

Contact Information

Area Manager:
Gene Sweeney
800-229-3477 ext. 4944
 

Agency Relations and Automation:
Jen Fickert (Local Government Solutions Specialist)
800-229-3477 ext. 4939

Stephanie Nelson (PA, SC)
800-229-3477 ext. 4931

Andrea Wassel (MD, VA)
800-229-3477 ext. 4940

Jason Knight (DC, DE, NC)
800-229-3477 ext. 4906
Operations Manager:
Kevin Snow    
800-229-3477 ext. 4913
 
Search Department:
Tony Jennings
800-229-3477 ext. 4942
 
Cycle Management Team:
Stephanie Nelson
800-229-3477 ext. 4931
 
State Processing Team:
Dawn Piccinino
800-229-3477 ext. 4930
 
Customer Service Team:
CustomerService.Phila@corelogic.com
800-229-3477, option 1

 

Refund Information

All refunds should be sent to:

By Regular Mail:
Refund Dept - CoreLogic
CoreLogic Tax Services
PO Box 961250
Ft. Worth, TX 76161-0250

By Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic Tax Services
1 CoreLogic Drive
Westlake, TX 76262

CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.

  • Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.
  • Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.
  • Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.
  • If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.
  • Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.
  • Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.
  • We strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.
  • We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.

Issue Reporting and Instructions

Please direct all inquires to the team that services your area.

Midwest Region RSC

2500 Westfield Drive
Suite 102
Elgin, IL 60124
Phone: 
800-969-9620
847-783-7373
Fax: 
800-294-5868
847-531-8121
Coordinates reporting events for:
Illinois, Indiana, Iowa, Kansas, Kentucky,
Michigan, Minnesota, Missouri, Nebraska,
North Dakota, Ohio, South Dakota,
West Virginia, and Wisconsin

 

Contact Information

Operations Manager:
Jory Beech (Manager)
800-969-9620 ext. 2319

Data Manager:
Daniel Blankenheim (Manager)
503-722-7451

Agency Relations Manager:
Ed Willard (Manager)
800-969-4829 ext. 1246

Agency Relations and Automation:
Eric Appleton (MI)
800-421-7861

Karen Lyons (KY, OH, WV)
888-542-7100

Jane Bartolai (IL, IA, MN, WI)
855-828-0063

Eddie Freeman (IN)
888-588-3497

Jeremy Kinkelaar (KS, MO, NE, ND, SD)
866-780-8178
Customer Service:
Susan Doom
800-969-9620 ext. 2309
Search Department:
Kristin McConnell
800-969-9620 ext. 2317

Refund Information

All refunds should be sent to:

By Regular Mail:
Refund Dept - CoreLogic
CoreLogic Tax Services
PO Box 961250
Ft. Worth, TX 76161-0250

By Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic Tax Services
1 CoreLogic Drive
Westlake, TX 76262

CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.

  • Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.
  • Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.
  • Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.
  • If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.
  • Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.
  • Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.
  • We strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.
  • We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.

Issue Reporting and Instructions

Please direct all inquires to the team that services your area.

Mountain Region

1 CoreLogic Drive
DFW 4-5
Westlake, TX 76262

Phone: 
800-225-4707
817-699-6050
Fax: 
800-451-6091
817-699-1451

Coordinates reporting events for:
Arkansas, Colorado, Louisiana, New Mexico, Oklahoma, Texas, Utah, and Wyoming

Contact Information

Operations Manager:
Tim Perser
800-225-4707 ext. 2469

Agency Relations and Automation:
Les Tinsley (LA)    
903-855-7038

Greg Curtis (NM, UT, & WY)
866-640-8455

Chris Rodriguez (TX)
800-225-4707 ext. 3595

Paul Martinez (AR & OK)
800-225-4707 ext. 3601

Gene Gowens (CO)
866-640-8457

Customer Service:
Jill Hale (Customer Service)
800-225-4707 ext. 3572

Julie Skotak (MBL)
800-225-4707 ext. 3563
Refunds Department:
Refunds Department    
888-828-9200  
Search Department:
Jill Hale
800-225-4707 ext. 3572

Refund Information

All refunds should be sent to:

By Regular Mail:
Refund Dept - CoreLogic
CoreLogic Tax Services
PO Box 961250
Ft. Worth, TX 76161-0250

By Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic Tax Services
1 CoreLogic Drive
Westlake, TX 76262

CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.

  • Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.
  • Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.
  • Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.
  • If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.
  • Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.
  • Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.
  • We strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.
  • We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.

Issue Reporting and Instructions

Please direct all inquires to the team that services your area.

Northeast Region RSC

95 Methodist Hill Drive
Suite 100
Rochester, NY 14623

Phone: 800-969-8787, 585-321-6700
Fax: 800-644-6262, 585-427-0824

Coordinates reporting events for:
Connecticut, Maine, Massachusetts,
New Hampshire, New Jersey, New York,
Rhode Island, and Vermont

Contact Information

Operations Manager:
Bryan Schenker
800-969-8787 ext.6874

Customer Service:
Michele Lasch
800-969-8787 ext. 6806

Pat Mason
800-969-8787 ext. 6880

Rachel Hackett (Supervisor)
800-969-8787 ext. 6609 

Search Department:
Scott Boccaccio
800-969-8787 ext. 6829

Technology Team:
Sandy Fusco    
800-969-8787 ext. 6884

Kolleane Dean
800-969-8787 ext. 6797

Rene Held (Supervisor)
800-969-8787 ext. 6748

Agency Relations and Automation:
Earlene Lacy (CT, NY)    
800-969-8787 ext. 6884

Kathy Bishop (NJ, NY)
718-479-5450

Mike McFadden (MA, ME, NH, RI, VT)
866-960-1038

Carrie Proulx (CT, MA, ME, NH, RI, VT)
866-960-1039

 

Refund Information

All refunds should be sent to:

By Regular Mail:
Refund Dept - CoreLogic
CoreLogic Tax Services
PO Box 961250
Ft. Worth, TX 76161-0250

By Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic Tax Services
1 CoreLogic Drive
Westlake, TX 76262

CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.

  • Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.
  • Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.
  • Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.
  • If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.
  • Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.
  • Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.
  • We strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.
  • We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.

Issue Reporting and Instructions

Please direct all inquires to the team that services your area.

Southeast Region RSC

9721 Executive Center Dr. N
Suite 100
St. Petersburg, FL 33702

Phone: 800-969-4829, 727-578-2606
Fax: 877-898-3291, 727-578-4520

Coordinates reporting events for:
Alabama, Florida, Georgia, Mississippi,
Puerto Rico, Tennessee, and Virgin Islands

Contact Information

Operations Manager:
Jory Beech (Manager)
800-969-4829 ext. 2319

Data Manager:
Daniel Blankenheim (Manager)
503-722-7451

Agency Relations Manager:
Ed Willard (Manager)
800-969-4829 ext. 1246

Agency Relations and Automation:
Eddie Freeman (GA, TN)
888-588-3497

Patrick Kies (AL, FL, MS)
888-316-0010 
Customer Service:
Katarina Puric
800-969-4829 ext. 1235
Search Department:
Katarina Puric
800-969-4829 ext. 1235

 

Refund Information

All refunds should be sent to:

By Regular Mail:
Refund Dept - CoreLogic
CoreLogic Tax Services
PO Box 961250
Ft. Worth, TX 76161-0250

By Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic Tax Services
1 CoreLogic Drive
Westlake, TX 76262

CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.

  • Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.
  • Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.
  • Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.
  • If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.
  • Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.
  • Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.
  • We strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.
  • We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.

Issue Reporting and Instructions

Please direct all inquires to the team that services your area.

Western Region RSC

1800 Sutter Street
Suite 800
Concord, CA 94520

Phone: 
800-966-4829
925-822-2300
Fax: 
800-747-0533
925-687-0615

Coordinates reporting events for:
Alaska, Arizona, California, Guam, Hawaii, Idaho, Montana, Nevada, Oregon, and Washington

Contact Information

Operations Manager:
Brian Huffman
866-616-9073

Agency Relations and Automation:
Chris Hollis (CA, GU, HI, NV)
800-966-4829    ext. 2334

Jennica Glaze (AZ, CA, NV)
800-966-4829    ext. 2344

Ly Dao (AK, ID, MT, OR, WA)
866-616-9074

Mabel Au (Data Procurement)
800-966-4829    ext. 2337

Michael Balonon (Automation)
800-966-4829    ext. 2335

A. Scott Fitzgerald (Automation)
800-966-4829    ext. 2338

Michelle Fu (Automation)
866-616-9077

Customer Service:
Sylvia Dutra (Supervisor)
800-966-4829 ext. 2315

Debbie Askins
800-966-4829 ext. 2346

Kevin Wysinger
800-966-4829 ext. 2343

Crystal Kirschner
800-966-4829 ext. 2307
Search Department:
Sylvia Dutra
800-966-4829 ext. 2315

 

Refund Information

All refunds should be sent to:

By Regular Mail:
Refund Dept - CoreLogic
CoreLogic Tax Services
PO Box 961250
Ft. Worth, TX 76161-0250

By Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic Tax Services
1 CoreLogic Drive
Westlake, TX 76262

CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.

  • Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.
  • Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.
  • Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.
  • If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.
  • Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.
  • Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.
  • We strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.
  • We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.

Issue Reporting and Instructions

Please direct all inquires to the team that services your area.