Core Collector

 

Property Tax Collection Services

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NOTE: CoreLogic Tax Services is relocating to a new Dallas area facility throughout the first quarter of 2017. The new physical address is:

3001 Hackberry Road
Irving, TX 75063-0156

For Centralized Refunds, please note the new PO box effective 03/11/2017:

P.O. Box 9202
Coppell, TX 75019-9978

Phone number(s) will remain the same.

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Our property tax professionals have developed systems and processes that help facilitate the streamlined exchange of tax information and payments with over 22,000 taxing authorities nationwide. It is this infrastructure that helps provide the scale necessary for optimizing the connections between taxing authorities, mortgage lenders and property owners.

CoreLogic supports and values its association with these agencies and we are committed to a continued focus on providing new and innovative solutions that benefit our tax agency stakeholders.

With your input, our teams continuously work to maintain one of the most efficient property tax service platforms in the nation. Improving efficiency, maintaining integrity and achieving excellence in the tax collection process are the cornerstones of our operation.

 

Learn more about 
CoreLogic Tax Services>

State Agency Contact Email Phone Number Office Location Time Zone
Alabama Patrick Kies  pkies@corelogic.com 888-316-0010 Alabama Central
Alaska Chris Hollis  chollis@corelogic.com 800-225-4707 ext. 817-699-6580  Oregon Pacific
Arizona Jennica Glaze jglaze@corelogic.com  800-225-4707 ext. 510-285-4186 California Pacific
Arkansas Mike Akin MAkin@corelogic.com  800-225-4707 ext. 817-699-2634 Colorado Mountain
California Chris Hollis  chollis@corelogic.com 800-225-4707 ext. 817-699-6580  Oregon Pacific
California Jennica Glaze jglaze@corelogic.com  800-225-4707 ext. 510-285-4186 California Pacific
Colorado Greg Curtis  gcurtis@corelogic.com 800-225-4707 ext. 817-699-4084 Colorado Mountain
Connecticut Carrie Proulx  cproulx@corelogic.com   817-699-1116 Connecticut Eastern
Delaware Stephanie Nelson  stnelson@corelogic.com 800-229-3477 ext. 610-524-4931 Pennsylvania Eastern
Florida Patrick Kies  pkies@corelogic.com 888-316-0010 Alabama Central
Georgia Eddie Freeman  EFreeman@corelogic.com 888-588-3497 Tennessee Central
Guam Chris Hollis  chollis@corelogic.com 800-225-4707 ext. 817-699-6580  Oregon Pacific
Hawaii Chris Hollis  chollis@corelogic.com 800-225-4707 ext. 817-699-6580  Oregon Pacific
Idaho Jeremy Kinkelaar jkinkelaar@corelogic.com 866-780-8178 Illinois Central
Illinois Susan Peterson speterson@corelogic.com  800-969-9620 ext. 847-783-7344 Illinois Central
Indiana Eddie Freeman  EFreeman@corelogic.com 888-588-3497 Tennessee Central
Iowa Susan Peterson speterson@corelogic.com  800-969-9620 ext. 847-783-7344 Illinois Central
Kansas Jeremy Kinkelaar jkinkelaar@corelogic.com 866-780-8178 Illinois Central
Kentucky Karen Lyons klyons@corelogic.com 888-542-7100 Indiana Eastern
Louisiana Mike Akin MAkin@corelogic.com  800-225-4707 ext. 817-699-2634 Colorado Mountain
Maine Mike McFadden mmcfadden@corelogic.com 817-699-2223 Massachusetts Eastern
Maryland Karen Lyons klyons@corelogic.com 888-542-7100 Indiana Eastern
Massachusetts Mike McFadden mmcfadden@corelogic.com 817-699-2223 Massachusetts Eastern
Michigan Eric Appleton  eappleton@corelogic.com 800-421-7861 Michigan Eastern
Minnesota Susan Peterson speterson@corelogic.com  800-969-9620 ext. 847-783-7344 Illinois Central
Mississippi Patrick Kies  pkies@corelogic.com 888-316-0010 Alabama Central
Missouri Jeremy Kinkelaar jkinkelaar@corelogic.com 866-780-8178 Illinois Central
Montana Jeremy Kinkelaar jkinkelaar@corelogic.com 866-780-8178 Illinois Central
Nebraska Jeremy Kinkelaar jkinkelaar@corelogic.com 866-780-8178 Illinois Central
Nevada Chris Hollis  chollis@corelogic.com 800-225-4707 ext. 817-699-6580  Oregon Pacific
New Hampshire Carrie Proulx  cproulx@corelogic.com   817-699-1116 Connecticut Eastern
New Jersey Kathy Bishop kbishop@corelogic.com 817-699-2323 New York Eastern
New Mexico Greg Curtis  gcurtis@corelogic.com 800-225-4707 ext. 817-699-4084 Colorado Mountain
New York Kathy Bishop kbishop@corelogic.com 817-699-2323 New York Eastern
North Carolina Eddie Freeman  EFreeman@corelogic.com 888-588-3497 Tennessee Central
North Dakota Jeremy Kinkelaar jkinkelaar@corelogic.com 866-780-8178 Illinois Central
Ohio Karen Lyons klyons@corelogic.com 888-542-7100 Indiana Eastern
Oklahoma Mike Akin MAkin@corelogic.com  800-225-4707 ext. 817-699-2634 Colorado Mountain
Oregon Chris Hollis  chollis@corelogic.com 800-225-4707 ext. 817-699-6580  Oregon Pacific
Pennsylvania Stephanie Nelson  stnelson@corelogic.com 800-229-3477 ext. 610-524-4931 Pennsylvania Eastern
Puerto Rico Eddie Freeman  EFreeman@corelogic.com 888-588-3497 Tennessee Central
Puerto Rico Patrick Kies  pkies@corelogic.com 888-316-0010 Alabama Central
Rhode Island Carrie Proulx  cproulx@corelogic.com   817-699-1116 Connecticut Eastern
South Carolina Stephanie Nelson  stnelson@corelogic.com 800-229-3477 ext. 610-524-4931 Pennsylvania Eastern
South Dakota Jeremy Kinkelaar jkinkelaar@corelogic.com 866-780-8178 Illinois Central
Tennessee Eddie Freeman  EFreeman@corelogic.com 888-588-3497 Tennessee Central
Texas Mike Akin MAkin@corelogic.com  800-225-4707 ext. 817-699-2634 Colorado Mountain
Utah Greg Curtis  gcurtis@corelogic.com 800-225-4707 ext. 817-699-4084 Colorado Mountain
Vermont Mike McFadden mmcfadden@corelogic.com 817-699-2223 Massachusetts Eastern
Virgin Islands Eddie Freeman  EFreeman@corelogic.com 888-588-3497 Tennessee Central
Virgin Islands Patrick Kies  pkies@corelogic.com 888-316-0010 Alabama Central
Virginia Stephanie Nelson  stnelson@corelogic.com 800-229-3477 ext. 610-524-4931 Pennsylvania Eastern
Washington Chris Hollis  chollis@corelogic.com 800-225-4707 ext. 817-699-6580  Oregon Pacific
Washington DC Stephanie Nelson  stnelson@corelogic.com 800-229-3477 ext. 610-524-4931 Pennsylvania Eastern
West Virginia Karen Lyons klyons@corelogic.com 888-542-7100 Indiana Eastern
Wisconsin Susan Peterson speterson@corelogic.com  800-969-9620 ext. 847-783-7344 Illinois Central
Wyoming Greg Curtis  gcurtis@corelogic.com 800-225-4707 ext. 817-699-4084 Colorado Mountain
  Gene Sweeney, Sr. Director gesweeney@corelogic.com 800-229-3477 ext. 610-524-4944 Pennsylvania Eastern

Paperless Refunds Electronic Remittance Process

CoreLogic is pleased to offer a paperless option for sending refunds. Once payments have been posted, you can wire funds for refunds back to the CoreLogic Refunds Department. All that is needed is a completed ‘Paperless Refund Form’ and backup documentation:

  • Backup documentation - an Excel spreadsheet or tab-delimited text file that includes:
    • Refund amounts
    • Parcel numbers
    • Refund reason
    • Any additional detailed information that will help expedite processing

Once we receive notification from our Accounting Department that the wire has been received, matching the emailed backup from your office, we will process the refund accordingly.

Please email our Refunds Department (DFW01.Refunds@corelogic.com) or your local government solutions specialist for additional information about paperless refunds.

All paper refunds should be sent to:

By Regular Mail:
Refund Dept – CoreLogic
CoreLogic Tax Services
PO Box 9202
Coppell, TX 75019-9978
By Overnight Mail:
3001 Hackberry Drive
Irving, TX 75063-0156

CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.

Additional information is always helpful when submitting your refunds. If you can provide any additional information (e.g. the reason for the refund, the tax year, loan number along with the parcel or tax id number), it can help to expedite the process.

Important considerations:

  • Please make refund checks payable to the mortgage company. This will also help to expedite the processing of refunds.
  • Provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason for the refund.
  • Include the paid receipts where applicable. Some taxing authorities require copies, front and back, of cancelled checks.
  • If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.
  • Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.
  • Please contact the Customer Service Department for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.

Our goal is to help reduce the volume of refunds by ensuring payment requirements are followed. By identifying causes and creating solutions to help prevent erroneous payments and duplications, our teams can work together with your staff to help ensure the highest levels of quality are maintained.

We also communicate with tax officials to address specific cycle related issues. And, we regularly work to identify opportunities for streamlining data exchange. Automated refunds processes are examples of this effort. If you provide the refund information on a disk via spreadsheet or text format, our team can use the data to update our system. This will help minimize keying time and expedite the refund return to the mortgage companies .

If you have any questions, please contact your local government solutions specialist.