Core Collector

 

Property Tax Collection Services

We solicit your tax data which ultimately helps you collect revenue more efficiently. Our property tax experts have developed systems and processes that facilitate the streamlined exchange of tax information and payments with over 22,000 taxing authorities nationwide. It is this infrastructure that provides the scale necessary for optimizing the connections between taxing authorities, mortgage lenders and property owners.

CoreLogic supports and values its association with these agencies and we commit to a continued focus on providing new and innovative solutions that benefit our tax agency partners.

With your input, our teams work to maintain one of the most efficient property tax service platforms in the nation. Improving efficiency, maintaining integrity and achieving excellence in the tax collection process are the cornerstones of our operation.

Learn more about 
CoreLogic Tax Services>

Explore each Regional Service Center (RSC) at the tabs above to view contact information, refund information, procurement and more...

CoreLogic Regional Service Centers

Call any of our Regional Service Centers listed to learn how process automation with CoreLogic can help you reduce costs and improve the operational efficiency of your tax office.

 

Western Region: 800-225-4707 (Westlake, TX)

Central Region: 800-969-9620 (Elgin, IL), 800-969-4829 (St Petersburg, FL)

Eastern Region: 800-229-3477 (Exton, PA), 800-969-8787 (Rochester, NY)

 

Western Region

Western Region

1 CoreLogic Drive 
DFW 4-5
Westlake, TX 76262

Phone: 800-225-4707
Fax: 800-451-6091



 
 

Coordinates reporting events for:


Alaska, Arizona, Arkansas, California, Colorado, Guam, Hawaii, Idaho, Louisiana, Montana, Nevada, New Mexico, Oklahoma, Oregon, Texas, Utah, Washington and Wyoming

 

Contact Information

Operations Manager
Tim Perser
800-225-4707 ext. 817-699-2469
 

Agency Relations Manager:
Brian Huffman
800-225-4707 ext. 817-699-1418
 

Agency Relations and Automation:
Greg Curtis (LA, CO, NM, UT, WY)
800-225-4707 ext. 817-699-4084

Ly Dao (AK, ID, MT, OR, WA)
800-225-4707 ext. 817-699-9963

Jennica Glaze (AZ, CA, NV)
800-225-4707 ext. 510-285-4186

Chris Hollis (AR, CA, GU, HI, NV, OK, TX)
800-225-4707 ext. 817-699-6580

Data Manager:
Johnny (Chris) Rodriguez
800-225-4707 ext. 817-699-3595
 
Customer Service:
Jill Hale
800-229-3477 ext. 817-699-3572
 
Search Department:
Sylvia Dutra
800-225-4707 ext. 510-285-4183
 

 
 

 

Refund Information

All refunds should be sent to:

By Regular Mail:
Refund Dept - CoreLogic
CoreLogic Tax Services
PO Box 961250
Ft. Worth, TX 76161-0250

By Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic Tax Services
1 CoreLogic Drive
Westlake, TX 76262

CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.

Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.

Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.

Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.

If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.

Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.

Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.

We strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.

We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.

Issue Reporting and Instructions

Please direct all inquires to the team that services your area.

Central Region

2500 Westfield Drive
Suite 102
Elgin, IL 60124

Phone: 
800-969-9620
Fax: 
800-294-5868
847-531-8121

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9721 Executive Center Dr. N
Suite 100
St Petersburg, FL 33702

Phone: 
800-969-4829
Fax: 
877-898-3291
727-578-4520

Coordinates reporting events for:

Alabama, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Mississippi, Missouri, Nebraska, North Dakota, Ohio, Puerto Rico, South Dakota, Tennessee, Virgin Islands, West Virginia and Wisconsin

 

Contact Information

Operations Manager:
Jory Beech
800-969-9620 ext. 847-783-7348

Data Manager:
Daniel Blankenheim
503-722-7451

Agency Relations Manager:
Ed Willard
800-969-4829 ext. 727-828-6802

Agency Relations and Automation:
Patrick Kies (AL, FL, MS, PR)
888-316-0010

Eric Appleton (MI)
800-421-7861

Eddie Freeman (GA, IN, TN, VI)
888-588-3497

Karen Lyons (KY, OH, WV)
888-542-7100

Susan Peterson (IL, IA, MN, WI)
800-969-9620 ext. 847-783-7344

Jeremy Kinkelaar (KS, MO, NE, ND, SD)
866-780-8178

Customer Service:
Susan Doom
800-969-9620 ext. 847-783-7353
Search Department:
Katarina Puric
800-969-9620 ext. 727-828-6811

 

Refund Information

All refunds should be sent to:

By Regular Mail:
Refund Dept - CoreLogic
CoreLogic Tax Services
PO Box 961250
Ft. Worth, TX 76161-0250

By Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic Tax Services
1 CoreLogic Drive
Westlake, TX 76262

CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.

Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.

Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.

Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.

If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.

Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.

Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.

We strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.

We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.

Issue Reporting and Instructions

Please direct all inquires to the team that services your area.

Eastern Region

Eastern Region

505 Eagleview Blvd.
Suite 210
Exton, PA 19341

Phone: 
800-229-3477
Fax: 
800-305-7943
610-524-4950

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95 Methodist Hill Drive
Suite 100
Rochester, NY 14623

Phone: 
800-969-8787
Fax: 
888-500-8745
585-321-6803

Coordinates reporting events for:

Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey,  New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Vermont and Virginia

 

Contact Information

Operations Manager:
Kevin Snow 
800-229-3477 ext. 610-524-4913

Cycle Management:
Renee Held 
800-969-8787 ext. 585-321-6748

Agency Relations Manager:
Carrie Proulx
817-699-1116

Agency Relations and Automation:
Earlene Lacy (CT, NY)
817-699-1412

Jen Fickert (DC, MD, NC, PA)
610-524-4939

Kathy Bishop (NJ, NY)
817-699-2323

Mike McFadden (MA, ME, NH, RI, VT)
817-699-2223

Stephanie Nelson (DE, PA, SC, VA)
610-524-4931

Customer Service:
Rachel Hackett
800-969-8787 ext. 585-321-6609
Search Department:
Annette Thomas
800-229-3477 ext. 610-524-4918

 

Refund Information

All refunds should be sent to:

By Regular Mail:
Refund Dept - CoreLogic
CoreLogic Tax Services
PO Box 961250
Ft. Worth, TX 76161-0250

By Overnight Mail:
Refunds Mail Code: DFW - 1-3
CoreLogic Tax Services
1 CoreLogic Drive
Westlake, TX 76262

CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.

Additional information is always very helpful when sending in your refunds. If you can provide any additional information such as the reason for the refund, the tax year, loan number along with the parcel or tax id number. This information will help to expedite the process.

Please make refund checks payable to the mortgage company. This will help to expedite the processing of refunds. As much as 7-days can be saved by not having to deposit and reissue a new check. Please provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason refund.

Include the paid receipts where applicable. Some taxing authorities require copies, front and back of cancelled checks.

If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.

Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount, or Erroneous Tax ID.

Please contact the Regional Service Center for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.

We strive to reduce the volume of refunds by ensuring payment requirements are followed and by identifying causes and devising solutions to prevent erroneous payments and duplications.

We communicate with tax officials to address specific cycle related problems. We are always seeking to streamline this process. One way is to automate the refunds process. If you have the ability to provide the refund information on a disk via a spreadsheet or text format, we can use it to update our system. This will save keying time and allow us to return the refunds to the mortgage companies faster.

Issue Reporting and Instructions

Please direct all inquires to the team that services your area.