Chat
Chat with Sales Hours: Monday-Friday 8:30 a.m. - 4:30 p.m. (CST)
Contact Sales
Call Sales Toll-Free 1-(866) 774-3282 Hours: Monday-Friday 7 a.m. - 5 p.m. (CST)
Product Login
Product Log-in
Product Support
Product Support
Email Sales
Contact Sales
After Hours
  • Support
  • Sign In Sign In
  • AUS NZ UK
CoreLogic - Home
  • Solutions
    view solutions by:

    Data Solutions

    • Lead Generation
    • Property Data
    • Location Intelligence

    Real Estate

    • Multiple Listing Enterprise
    • Agent & Broker

    Mortgage

    • Origination
    • Servicing
    • Appraisal
    • Commercial Property Tax

    Insurance

    • Hazard Risk
    • Catastrophe Risk Management
    • Risk Evaluation
    • Underwriting Automation
    • Weather Verification
    • Claims Automation
    • Restoration
    • INTRCONNECT

    Mortgage Lenders

    • Origination

    Mortgage Servicers

    • Residential Property Tax
    • Default & Loss Mitigation
    • Portfolio Insight & Monitoring

    Mortgage Appraisers

    • Appraisal

    Real Estate Agents & Brokers

    • Agents & Brokers

    Real Estate MLS

    • Multiple Listing Enterprises

    Commercial Real Estate Owners

    • Commercial Property Tax

    Marketing Departments

    • Property Data

    Insurance Underwriters

    • Risk Evaluation
    • Underwriting Automation
    • Hazard Risk
    • Catastrophe Risk Management

    Insurance Risk Managers

    • Risk Evaluation
    • Hazard Risk
    • Catastrophe Risk Management

    Insurance Claims

    • Claims Automation
    • Restoration Contractors
    • Weather Verification

    Construction Contractors

    • Restoration Contractors

    General

    • Location Intelligence
    • Lead Generation
    • Data Solutions
  • Resources

    Reports

    • Climate Change
    • Construction Cost Update
    • Construction Insights
    • Home Price Insights
    • Homeowner Equity Insights
    • Loan Performance Insight
    • Mortgage Fraud
    • Property Tax Delinquency
    • Single-Family Rent Index

    Insight Blogs

    • Hazard HQ
    • Office of Chief Economist
    • Affordable Housing
    • Homebuying
    • Insurance
    • Other Articles

    More Resources

    • Case Studies
    • White Papers
    • Podcasts
    • Quick Takes
  • Company
    • About
    • Leadership
    • Newsroom
    • Contact
    • Careers
  • Search
CoreLogic - Home
  • Solutions
  • Resources
  • Company

    • About
    • Leadership
    • Newsroom
    • Contact
    • Careers
  • Accounts

    • Products Sign-in
  • Contact

    • Sales Contact
    • Product Support
  • Regions

    • Australia
    • New Zealand
    • United Kingdom
  • Social

    • Facebook
    • Instagram
    • Linkedin
    • Twitter
    • Youtube
Solutions
VIEW BY:
  • Data Solutions

    • Lead Generation
    • Property Data
    • Location Intelligence
  • Real Estate

    • Multiple Listing Enterprise
    • Agent & Broker
  • Mortgage

    • Origination
    • Servicing
    • Appraisal
    • Commercial Property Tax
  • Insurance

    • Hazard Risk
    • Catastrophe Risk Management
    • Risk Evaluation
    • Underwriting Automation
    • Weather Verification
    • Claims Automation
    • Restoration
    • INTRCONNECT
  • Mortgage Lenders

    • Origination
  • Mortgage Servicers

    • Residential Property Tax
    • Default & Loss Mitigation
    • Portfolio Insight & Monitoring
  • Mortgage Appraisers

    • Appraisal
  • Real Estate Agents & Brokers

    • Agents & Brokers
  • Real Estate MLS

    • Multiple Listing Enterprises
  • Commercial Real Estate Owners

    • Commercial Property Tax
  • Marketing Departments

    • Property Data
  • Insurance Underwriters

    • Risk Evaluation
    • Underwriting Automation
    • Hazard Risk
    • Catastrophe Risk Management
  • Insurance Risk Managers

    • Risk Evaluation
    • Hazard Risk
    • Catastrophe Risk Management
  • Insurance Claims

    • Claims Automation
    • Restoration Contractors
    • Weather Verification
  • Construction Contractors

    • Restoration Contractors
  • General

    • Location Intelligence
    • Lead Generation
    • Data Solutions
Resources
  • Reports

    • Climate Change
    • Construction Cost Update
    • Construction Insights
    • Home Price Insights
    • Homeowner Equity Insights
    • Loan Performance Insight
    • Mortgage Fraud
    • Property Tax Delinquency
    • Single-Family Rent Index
  • Insight Blogs

    • Hazard HQ
    • Office of Chief Economist
    • Affordable Housing
    • Homebuying
    • Insurance
    • Other Articles
  • More Resources

    • Case Studies
    • White Papers
    • Podcasts
    • Quick Takes

Home / Intelligence / New Technology Empowers Insurance Adjusters and Reduces Costs

ABOUT THE AUTHOR
Insurance Team
Insurance Team
View Profile
  • August 17, 2021

New Technology Empowers Insurance Adjusters and Reduces Costs

When it comes to property insurance, total losses are not the daily norm for most property field inspectors. Most property insurance claims are small loss claims. Insurers assign most of these small claims to novice adjusters or third-party field inspectors. Sometimes, this can result in errors, including missing information needed for accurate estimating and adjusting of the claim.

Insurance companies have varied adjusting guidelines, and depending on the loss type and circumstances, the inspection process can be complex. These adjusters or third-party field inspectors often need to refer to the company’s requirements which can be tedious. This manual process can result in inconsistencies in claim file documentation based on adjuster inspection styles and experience, leading to multiple formats of claim loss details.

Carriers are challenged with inconsistent file documentation, giving them an incomplete picture — and potentially an inaccurate claim settlement. Newer adjusters require training, which is typically done by more seasoned professionals, keeping these veterans from handling a greater amount of large loss claims. In an industry with razor-thin margins, with increasing severity and frequency of natural hazards, getting a clear and consistent picture of claims across a portfolio is ever-more important.

Insurers are increasingly turning to InsurTech solutions to keep costs low and increase standardization. Property inspection software and claims automation solutions can provide assistance in streamlining these manual processes. This kind of software can provide easy-to-follow instructions on how and what to scope via a tool every adjuster is already familiar with — their mobile phone and tablet. This allows an adjuster to follow intuitive questions that guide them through appropriate photo-taking and scoping of the damage, ensuring no critical claim documentation is forgotten.

With these kinds of mobile applications, even new adjusters can document claim loss details efficiently and in a well-organized, uniform manner, reducing the amount of cross-training and onboarding time. Without time-consuming cross-training, this can also empower them to get out into the field faster.

Carriers benefit by reducing the need for additional quality assurance or multiple site visits. All in all, this lowers the chance for inaccurate estimation, and settling claims faster means greater customer satisfaction.

As the insurance industry continues to digitize and embrace tech-forward solutions, claims automation solutions take center stage, enabling newer adjusters to have the tools they need for success from day one and for insurance companies to create a reliable and standard process.

©2021 CoreLogic, Inc., All rights reserved.

  • Category: Blogs, Insurance, Intelligence
  • Tags: Claims Adjusting, Innovation, Insurance
ABOUT THE AUTHOR
Insurance Team
Insurance Team
View Profile

Want to learn more about CoreLogic Claims Automation Solutions?

We've got more answers to the questions you have.

See Solutions

Related Posts

iBuyer PropTech Digital Transformation
Core Conversations

PropTech’s Convenience Will Cost You, But How Much?

Host Maiclaire Bolton Smith sits down again with CoreLogic Real Estate Tech Solutions expert Mark Weaver to talk about how the market is disrupting the PropTech and iBuying innovation.

February 8, 2023
Turkey Syria Earthquake
Hazard HQ

M7.5 – 7.8 Earthquake Sequence Near Turkey-Syria Border

A sequence of powerful earthquakes struck near the Turkey-Syria border, with three of the earthquakes registering magnitudes exceeding 6.5.

February 7, 2023
Dec2022HPIPromo
Blogs

U.S. Home Price Insights – February 2023

U.S. home prices continued to slow on a year-over-year basis in December 2022, moving down to 6.9%.

February 7, 2023

About Corelogic

  • Newsroom
  • Leadership
  • Careers
  • Ethics & Compliance

Accounts

  • Products Sign-in

Contact

  • Sales Contact
  • Product Support

Regions

  • CoreLogic Australia
  • CoreLogic New Zealand
  • CoreLogic UK

Follow & Connect

  • Facebook
  • Instagram
  • Linkedin
  • Twitter
  • YouTube
© 2023 CoreLogic. All rights reserved.
  • Legal
  • Privacy Policy
  • CCPA
  • Security
  • Sitemap
  • Accessibility
  • Legal
  • Privacy Policy
  • CCPA
  • Security
  • Sitemap
  • Accessibility