Core Collector
Property Tax Collection Process Automation
Our property tax professionals have developed systems and processes that help facilitate the streamlined exchange of tax information and payments with over 22,000 taxing authorities nationwide. It is this infrastructure that helps provide the scale necessary for optimizing the connections between taxing authorities, mortgage lenders and property owners.
CoreLogic supports and values its association with these agencies and we are committed to a continued focus on providing new and innovative solutions that benefit our tax agency stakeholders.
With your input, our teams continuously work to maintain one of the most efficient property tax service platforms in the nation. Improving efficiency, maintaining integrity and achieving excellence in the tax collection process are the cornerstones of our operation.

Customer Service
Homeowners and agency contacts may contact our customer service department for questions regarding tax payments, refunds and any other concerns. Email product support at customerproductsupport@corelogic.com or call (800) 225-4707.
Our Address
CoreLogic Tax Services has moved to a new Dallas area facility. The new physical address is:
3001 Hackberry Road
Irving, TX 75063-0156
For Centralized Refunds, please note the new PO box:
P.O. Box 9202
Coppell, TX 75019-9978
Information Security
Best Practices
Information security is an important component of every organization. While every taxing authority has unique requirements, there are some common themes known to help earn and maintain homeowner trust.
We encourage you to consider these best practices as part of a strong information security program:

- In doubt? Communicate with sender via a different method
- Always be viligiant & aware
- Verify domain name

- Slow down when reading email / text / social media
- Be cautious of emails that play on emotions
- Look for grammar and spelling mistakes
- Do you know who exactly is sending you the communication?
- Think twice about what is being asked

- Do not give out user name / password
- No legitimate company will ever ask for this information
State | Agency Contact | Phone Number | Office Location | Time Zone | |
---|---|---|---|---|---|
Alabama | Todd Miley | tmiley@corelogic.com | (817) 699-1103 | Massachusetts | Eastern |
Alaska | Chris Hollis | chollis@corelogic.com | (800) 225-4707 ext. (817) 699-6580 | Oregon | Pacific |
Arizona | Chris Hollis | chollis@corelogic.com | (800) 225-4707 ext. (817) 699-6580 | Oregon | Pacific |
Arkansas | Patrick Sims | psims@corelogic.com | (817) 699-1143 | Texas | Central |
California | Chris Hollis | chollis@corelogic.com | (800) 225-4707 ext. (817) 699-6580 | Oregon | Pacific |
Colorado | Patrick Sims | psims@corelogic.com | (817) 699-1143 | Texas | Central |
Connecticut | Todd Miley | tmiley@corelogic.com | (817) 699-1103 | Massachusetts | Eastern |
Delaware | Stephanie Nelson | stnelson@corelogic.com | (800) 229-3477 ext. (610) 524-4931 | Pennsylvania | Eastern |
Florida | Karen Lyons | klyons@corelogic.com | (888) 542-7100 | Indiana | Eastern |
Georgia | Shannon Stokes | sstokes@corelogic.com | (864) 968-9517 | South Carolina | Eastern |
Guam | Chris Hollis | chollis@corelogic.com | (800) 225-4707 ext. (817) 699-6580 | Oregon | Pacific |
Hawaii | Chris Hollis | chollis@corelogic.com | (800) 225-4707 ext. (817) 699-6580 | Oregon | Pacific |
Idaho | Jeremy Kinkelaar | jkinkelaar@corelogic.com | (866) 780-8178 | Illinois | Central |
Illinois | Matt Pieczynski | mpieczynski@corelogic.com | (847) 783-7347 | Illinois | Central |
Indiana | Eric Appleton | eappleton@corelogic.com | (800) 421-7861 | Michigan | Eastern |
Iowa | Matt Pieczynski | mpieczynski@corelogic.com | (847) 783-7347 | Illinois | Central |
Kansas | Jeremy Kinkelaar | jkinkelaar@corelogic.com | (866) 780-8178 | Illinois | Central |
Kentucky | Karen Lyons | klyons@corelogic.com | (888) 542-7100 | Indiana | Eastern |
Louisiana | Patrick Sims | psims@corelogic.com | (817) 699-1143 | Texas | Central |
Maine | Mike McFadden | mmcfadden@corelogic.com | (817) 699-2223 | Massachusetts | Eastern |
Maryland | Karen Lyons | klyons@corelogic.com | (888) 542-7100 | Indiana | Eastern |
Massachusetts | Mike McFadden | mmcfadden@corelogic.com | (817) 699-2223 | Massachusetts | Eastern |
Michigan | Eric Appleton | eappleton@corelogic.com | (800) 421-7861 | Michigan | Eastern |
Minnesota | Matt Pieczynski | mpieczynski@corelogic.com | (847) 783-7347 | Illinois | Central |
Mississippi | Todd Miley | tmiley@corelogic.com | (817) 699-1603 | Massachusetts | Eastern |
Missouri | Jeremy Kinkelaar | jkinkelaar@corelogic.com | (866) 780-8178 | Illinois | Central |
Montana | Jeremy Kinkelaar | jkinkelaar@corelogic.com | (866) 780-8178 | Illinois | Central |
Nebraska | Jeremy Kinkelaar | jkinkelaar@corelogic.com | (866) 780-8178 | Illinois | Central |
Nevada | Chris Hollis | chollis@corelogic.com | (800) 225-4707 ext. (817) 699-6580 | Oregon | Pacific |
New Hampshire | Todd Miley | tmiley@corelogic.com | (817) 699-1103 | Massachusetts | Eastern |
New Jersey | Kathy Bishop | kbishop@corelogic.com | (718) 479-5450 | New York | Eastern |
New Mexico | Todd Miley | tmiley@corelogic.com | (817) 699-2223 | Massachusetts | Eastern |
New York | Kathy Bishop | kbishop@corelogic.com | (718) 479-5450 | New York | Eastern |
New York | Earlene Lacy | elacy@corelogic.com | (817) 699-1412 | New York | Eastern |
North Carolina | Shannon Stokes | sstokes@corelogic.com | (864) 968-9517 | South Carolina | Eastern |
North Dakota | Jeremy Kinkelaar | jkinkelaar@corelogic.com | (866) 780-8178 | Illinois | Central |
Ohio | Karen Lyons | klyons@corelogic.com | (888) 542-7100 | Indiana | Eastern |
Oklahoma | Eric Appleton | eappleton@corelogic.com | (800) 421-7861 | Michigan | Eastern |
Oregon | Chris Hollis | chollis@corelogic.com | (800) 225-4707 ext. (817) 699-6580 | Oregon | Pacific |
Pennsylvania | Stephanie Nelson | stnelson@corelogic.com | (800) 229-3477 ext. (610) 524-4931 | Pennsylvania | Eastern |
Pennsylvania | Earlene Lacy | elacy@corelogic.com | (817) 699-1103 | Pennsylvania | Eastern |
Puerto Rico | Karen Lyons | klyons@corelogic.com | (888) 542-7100 | Indiana | Eastern |
Rhode Island | Todd Miley | tmiley@corelogic.com | (817) 699-1103 | Massachusetts | Eastern |
South Carolina | Shannon Stokes | sstokes@corelogic.com | (864) 968-9517 | South Carolina | Eastern |
South Dakota | Jeremy Kinkelaar | jkinkelaar@corelogic.com | (866) 780-8178 | Illinois | Central |
Tennessee | Shannon Stokes | sstokes@corelogic.com | (864) 968-9517 | South Carolina | Eastern |
Texas | Patrick Sims | psims@corelogic.com | (817) 699-1143 | Texas | Central |
Utah | Todd Miley | tmiley@corelogic.com | (817) 699-1003 | Massachusetts | Eastern |
Vermont | Mike McFadden | mmcfadden@corelogic.com | (817) 699-2223 | Massachusetts | Eastern |
Virgin Islands | Karen Lyons | klyons@corelogic.com | (888) 542-7100 | Indiana | Eastern |
Virginia | Stephanie Nelson | stnelson@corelogic.com | (800) 229-3477 ext. (610) 524-4931 | Pennsylvania | Eastern |
Washington | Chris Hollis | chollis@corelogic.com | (800) 225-4707 ext. (817) 699-6580 | Oregon | Pacific |
Washington DC | Stephanie Nelson | stnelson@corelogic.com | (800) 229-3477 ext. (610) 524-4931 | Pennsylvania | Eastern |
West Virginia | Karen Lyons | klyons@corelogic.com | (888) 542-7100 | Indiana | Eastern |
Wisconsin | Matt Pieczynski | mpieczynski@corelogic.com | (847)783-7347 | Illinois | Central |
Wyoming | Patrick Sims | psims@corelogic.com | (817) 699-1143 | Texas | Central |
Gene Sweeney | gesweeney@corelogic.com | (800) 229-3477 ext. (610) 524-4944 | Pennsylvania | Eastern | |
Agency Relations Group | AgencyRelationsManagement@corelogic.com | Texas | Central | ||
Paperless Refunds Electronic
Remittance Process
CoreLogic is pleased to offer a paperless option for sending refunds. Once payments have been posted, you can wire funds for refunds back to the CoreLogic Refunds Department. All that is needed is a completed ‘Paperless Refund Form’ and backup documentation:
Backup documentation - an Excel spreadsheet or tab-delimited text file that includes:
- Refund amounts
- Parcel numbers
- Refund reason
- Any additional detailed information that will help expedite processing
Once we receive notification from our Accounting Department that the wire has been received, matching the emailed backup from your office, we will process the refund accordingly.
Please email our Refunds Department (DFW01.Refunds@corelogic.com) or your local government solutions specialist for additional information about paperless refunds.
Paper Refunds
All paper refunds should be sent to:
By Regular Mail
Refund Dept – CoreLogic
CoreLogic Tax Services
PO Box 9202Coppell, TX 75019-9978
By Overnight Mail
3001 Hackberry Drive
Irving, TX 75063-0156
CoreLogic does not require paid receipts unless a paid receipt is required to request a refund.
Important considerations:
- Please make refund checks payable to the mortgage company. This will also help to expedite the processing of refunds.
- Provide any supporting documentation regarding the account including; owner's name, property address, amount of tax and reason for the refund.
- Include the paid receipts where applicable. Some taxing authorities require copies, front and back, of cancelled checks.
- If the lender is to receive refund on more than one parcel, please send one check. Use the loan number when returning duplicate and over payments.
- Include refund reason/supporting documentation such as: Paid by H.O., Paid by Title Company, Prior delinquency/unpaid taxes, Special Assessment owing, Wrong Amount or Erroneous Tax ID.
- Please contact the Customer Service Department for any questions prior to returning a payment, and note those contacts. This includes not only out of balance situations, but missing information including applicable duplicate bill fees or any questions about the payment package.
Our goal is to help reduce the volume of refunds by ensuring payment requirements are followed. By identifying causes and creating solutions to help prevent erroneous payments and duplications, our teams can work together with your staff to help ensure the highest levels of quality are maintained.
We also communicate with tax officials to address specific cycle related issues. And, we regularly work to identify opportunities for streamlining data exchange. Automated refunds processes are examples of this effort. If you provide the refund information on a disk via spreadsheet or text format, our team can use the data to update our system. This will help minimize keying time and expedite the refund return to the mortgage companies .
If you have any questions, please contact your local government solutions specialist.