Frequently Asked Questions

CoreLogic Store enables you to get instant access to industry leading CoreLogic property and analytics solutions in an easy to use self-service portal. Simply search for a property, select the information you want to retrieve and pay for the reports using your Debit/Credit card.

At CoreLogic we strive to provide the best solutions and value to our clients. CoreLogic Store is our next generation platform that enables clients to order property information as you need without any long-term commitment. It also provides value add features like;

a) Ease of account creation and management including password resets
b) Point of sale payment via any major credit card
c) Ordered reports available for 30 days from date of order at no charge
d) Access to new content and products as they become available

Your RealQuest account will be cancelled on the expiry date shown within your RealQuest account or as otherwise communicated via email. Please note your RealQuest account will not be automatically cancelled upon creation of a Store account. In order to cancel your RealQuest account before the date shown, please contact our customer service department at 800.345.7334 or email at custserv.res.ca@corelogic.com.

If you do not want to deactivate your RealQuest account and begin accessing reports via the CoreLogic Store, please contact our sales department at 866.774.3282 or email at sales@corelogic.com.

The following reports are available for ordering via CoreLogic Store:

a. Property Details Report
b. Comparable Sales Report
c. Transaction History Report
d. Most current Transfer Document
e. Most current 1st Mortgage Document
f. Assessor Parcel Maps
g. Voluntary Lien Report
h. Foreclosure Activity Report

If you are looking for additional information not included in the reports above, please contact our sales department at 866.774.3282 or email at sales@corelogic.com.

The reports available via CoreLogic Store include the same information that has been available via these respective reports in RealQuest.

The information available in the reports between the two platforms is the same. While the information is the same, in order to provide more value and a better user experience to our clients, the CoreLogic Store report layout is more user friendly.

While all information is the same between RealQuest and CoreLogic Store for the respective reports, Document image links are not embedded within the Store reports.

While document image links are not embedded within Store reports, document images that are available within Store can be ordered separately by selecting the respective Document Image from report selection.

If you did not find what you were looking for, and your RealQuest account has already been de-activated, please contact our sales department at 866.774.3282 or email at sales@corelogic.com.

Current pricing plans for your RealQuest account will not be moved to the CoreLogic Store. CoreLogic Store is a self-service ecommerce solution and prices for available reports are published on the Store.

CoreLogic Store lets you search for a property and select the information that you want to order. You will be prompted to create an account and use your Debit/Credit card to pay for the selected reports.

Price is displayed next to each report as you select it prior to ordering.

CoreLogic Store does not offer subscription plans at this time, however you can find out about subscription options by contacting our sales department at 866.774.3282 or email at sales@corelogic.com.

CoreLogic Store does not offer discounts for multiple orders at this time. Multiple order discounts may be available via our subscription plans. To find out about the best pricing plan based on your information needs please contact our sales department at please contact our sales department at 866.774.3282 or email at sales@corelogic.com.

Yes, both Debit and Credit Cards are accepted. Accepted card types include the following:

  1. American Express
  2. Visa
  3. MasterCard
  4. Discover

CoreLogic does not put a hold on your Credit Card. Please contact your card issuer/bank to find out if they do.

Yes, there is a hold on your Debit Card. The authorization hold can last anywhere from 1 to 7 business days after the transaction date, until the merchant vendor clears the transaction.

CoreLogic Store enables you to reuse your credit/debit card for future payments. While your credit/debit card is available for future orders, CoreLogic does not store this information. All card information is stored with our payment processor in a secured environment.

CoreLogic leverages technology that detects patterns across payments and assesses the risk level of each transaction. In order to protect you, our system will reject and notify us if there are any transactions that have risk of fraud.

All orders are final per the Terms and Conditions:

THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.  BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF IMPLIED WARRANTIES, THIS DISCLAIMER MAY NOT APPLY.  CORELOGIC NEITHER ASSURES, NOR ASSUMES ANY LIABILITY TO ANY PERSON OR ENTITY FOR, THE PROPER PERFORMANCE OF SERVICES NECESSARY TO THE CONDUCT OF A REAL ESTATE CLOSING.  CORELOGIC DOES NOT REPRESENT OR WARRANT THAT THE SERVICES ARE COMPLETE OR FREE FROM ERROR, AND DOES NOT ASSUME, AND EXPRESSLY DISCLAIMS, ANY LIABILITY TO ANY PERSON OR ENTITY FOR LOSS OR DAMAGE CAUSED BY ERRORS OR OMISSIONS IN THE SERVICES, WHETHER SUCH ERRORS OR OMISSIONS RESULT FROM NEGLIGENCE, ACCIDENT OR OTHER CAUSE.  CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR OBTAINING ANY AND ALL NECESSARY LICENSES, CERTIFICATES, PERMITS, APPROVALS OR OTHER AUTHORIZATIONS REQUIRED BY FEDERAL, STATE OR LOCAL STATUTE, LAW OR REGULATION APPLICABLE TO CUSTOMER’S USE OF THE SERVICES.  CORELOGIC MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE LEGALITY OR PROPRIETY OF THE USE OF THE SERVICES IN ANY JURISDICTION, STATE OR REGION.

Your CoreLogic Store account is not a recurring subscription, therefore there is no need to cancel the account.

If you’ve forgotten your password you can reset it by going to Forgot your Password. After providing your email address, you will be sent a personalized password reset link.

Yes, once you’ve ordered a report, it is available for a period of 90 days from the time of order. You can locate your available orders in My Orders after you have signed in to your account.

CoreLogic offers a wide array of solutions that cover many industries including Real Estate, Insurance, Mortgage, Valuation, Risk Management, Tax Services, Rental & Credit Solutions. To find out about other CoreLogic products please contact our sales department at 866.774.3282 or email at sales@corelogic.com.