As part of a new security measure, existing SMARTWeb users will receive a Unique Identifier Code from CoreLogic between June 4 through June 8, 2018. The Unique Identifier Code will be required to verify your identity when contacting the CoreLogic Helpdesk or Customer Product Support team for SMARTWeb assistance.
The Unique Identifier Codes will be sent from TOCS-Support@CoreLogic.com to the user email address on record. Please keep this Unique Identifier Code in a secure location for future reference.Be sure to check your junk/spam folder if you do not receive your code by June 9, 2018.
If you have any questions, please contact our Customer Product Support team at CustomerProductSupport@corelogic.com or 1-800-225-4707.
CoreLogic clients rely on the SMARTWeb portal for centralized access to real estate property tax information. This powerful tool provides users with the ability to:
- Originate new tax service orders
- Perform order maintenance functions
- Originate and view claims
- Order reports
- Retrieve loan, order, and/or property tax identification number information
If you have any comments, suggestions or questions about CoreLogic® products and services, please email us. For technical questions, please call the CoreLogic Support Center at (866) 440-7449.
Knowledge Center in SMARTWeb
Information is available within the reference tab of the Cycle Dashboard from the "Tools" menu inside the portal. Be sure to visit the Documentation area in SMARTWeb where you will find all of our user guides such as:
- Government Fee Listing
- Customer Handbook
- Cycle Dashboard Guide
- eReports Guide
- Tax Payment Status Guide
- Tax Handbook
For information about additional real estate property tax solutions from CoreLogic.
For technical questions, please call the CoreLogic Support Center at (866) 440-7449.
Please contact your Tax Operations Customer Specialist or the Customer Product Support Team at firstname.lastname@example.org if you have any questions about the new eReportsV2.
For other questions, please contact a member of the Customer Product Support Team in any region:
- Western Region: (800) 225-4707
- Central Region: (800) 969-9620
- Eastern Region : (800) 969-8787