Frequently Asked Questions
If I have questions about SMARTWeb changes, whom should I contact?
We encourage you to contact us via any of the following methods:
- Support (Help) Desk at 866-440-7449
- Customer Product Support at 800-225-4707 or firstname.lastname@example.org
- Your assigned Tax Operations Client Specialist
CoreLogic clients rely on the SMARTWeb portal for centralized access to real estate property tax information. This powerful tool provides users with the ability to:
- Originate new tax service orders
- Perform order maintenance functions
- Originate and view claims
- Order reports
- Retrieve loan, order, and/or property tax identification number information
If you have any comments, suggestions or questions about CoreLogic® products and services, please email us. For technical questions, please call the CoreLogic Support Center at (866) 440-7449.
Knowledge Center in SMARTWeb
Information is available within the reference tab of the Cycle Dashboard from the "Tools" menu inside the portal. Be sure to visit the Documentation area in SMARTWeb where you will find all of our user guides such as:
- Government Fee Listing
- Customer Handbook
- Cycle Dashboard Guide
- eReports Guide
- Tax Payment Status Guide
For technical questions, please call the CoreLogic Support Center at (866) 440-7449.
For new user IDs or training questions, please contact our Customer Product Support team at CustomerProductSupport@corelogic.com or (800) 225-4707.