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Tax Amount and Tax Payment Status Reporting Services

Our individually tailored residential tax reporting solutions allow you to design the tax service package that fits your business needs precisely. Take advantage of one, several or all of our customizable products and services to create a solution that's right for you.

Our Residential Tax Services

Accelerated Tax Set-Up (ATSU)

Offers an accelerated search for required agencies, tax IDs and last available installment amounts with customized output you can upload to your front-end or servicing system. Automates real estate tax data retrieval and provides a quick, guaranteed turnaround.

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Tax Amount Reporting Services

Ensures accurate and timely reporting of property tax information for escrowed loans by providing tracking and reporting of tax bill requests and payment dates, and securing formatting requirements for more than 22,000 taxing jurisdictions.

Tax Payment Status (Delinquency) Services

Monitors the payment status of loans on which the borrower is responsible for paying taxes directly to the taxing jurisdiction. Through our automated interfaces with tax collectors and an extensive field network, we can promptly notify you of delinquent taxes, provide updated information when required and pay delinquent taxes on your behalf and according to your guidelines. Our services can also assist with regulatory and investor reporting requirements. In addition, we offer extensive reports, including risk severity reports, to track items eligible for tax sale.

Delinquency Letter Follow Up Services (DELFUS)

As an enhancement to tax payment status reporting, we can provide delinquency follow-up mail services. We customize this service to fit your individual requirements and will provide written notification on your letterhead at designated intervals, with requests for proof of payment.

Redemption Reporting

Assists in determining the status of real estate tax payments on properties as well as the payment information required to resolve a delinquency and/or tax sale.


Our state-of-the-art online tax information service allows you to originate new tax service orders, perform order maintenance functions, originate and view claims, and order reports. SMARTWeb operates in a real-time environment, making loan number, service type and other changes effective immediately.


Our automated database solution helps you monitor collateral loss risk resulting from delinquent taxes and tax sales. This powerful solution draws from a routinely updated parcel database that also includes delinquent tax and tax sale records. Easily review portfolios for sale and acquisition purposes. Track loans in first-lien position on a periodic basis and track second liens that may have moved into first-lien position.

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Tax Outsourcing Services

Our comprehensive offering includes a blend of residential tax service support functions tailored to your requirements. This robust, time-tested service improves efficiency, enabling you to enhance borrower satisfaction and reduce internal operating costs.

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