Solutions

Logos: CoreLogic + Progressive Home Advantage
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As climate change continues to increase the number and severity of storms and wildfires, the potential for insurance claims also rises. Now more than ever, Progressive Home Advantage could benefit from a new, more efficient way to accurately process claims faster. The CoreLogic Claims Platform can help you manage and process all your claims‒in one easy-to-use system. The Claims Platform is a suite of tools that work easily and seamlessly with one another, so you can do what you do best – assist your policyholders.

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A Conversation with Dr. Howard Botts

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How Can We Help You?

“Gaining full visibility into claims gave us more control over the process so that we could maintain our high standards.” – Will Curry, Principal at Cross Country Adjusting

Download a recent case study to see how Claims Connect helped Cross Country Adjusting process more claims and reduce costs.

Cloud-based Workflows

Manage your claims workflows from anywhere at any time with Claims Connect™. With this platform and communication hub, you can support your Progressive Home Advantage policyholders through a single platform—no more disparate systems, missed messages or lost action items. Easily coordinate the people, work and information you need to resolve a claim, prioritize next steps, streamline processes, and create efficiencies.

Claims process made easy and efficient:

  • Easily keep the Progressive Home Advantage team and your supply chain informed on the status of a claim
  • Save time by simplifying the claims process through quick action panels
  • Never miss an action item and keep your team organized with in-app notifications
  • Gain visibility and reporting data from all your 3rd party and InsurTech vendors

 

“Claims Connect satisfied every need, surpassing Cross Country’s hopes on several of its wish-list items.” – Will Curry, Principal, Cross Country Adjusting

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Claims Connect is an all-in-one platform where you can access all the information you need to resolve a claim.

Mobile Claims: Your Partner in the Field

Follow-up visits can be time consuming and delay claims processing. Now, you can eliminate the need for these visits with Mobile Claims. Adjusters can quickly and accurately capture claim information onsite. Then in a few easy steps, they can estimate and close a claim through their smartphone.

With Mobile Claims, Progressive Home Advantage can:

  • Resolve claims faster by entering, finding and using stored information easily
  • Work from anywhere – you no longer need to process claims from an office
  • Remove the guesswork of what items should be included in a claim with prefill estimates
  • Represent risk and loss through advanced diagramming capabilities
  • Collaborate easily with the supply chain

 

“Even a new adjuster not familiar with building components could write an estimate.” – Lauren Shyrock, Property Adjuster, AFR Insurance

You don’t need to be an artist - Mobile Claims does the work for you. Check out the Mobile Claims case study for details.

Live Policyholder Video Collaboration

Allow policyholders to own more of their claim process with Video Connect™, a virtual collaboration tool. Progressive Home Advantage’s field adjusters can call a policyholder’s mobile device at the loss location to view damage, virtually document it and answer any questions, and then quickly process the claim – in some cases in real time.

Video collaboration allows you to:

  • Save time and resources through self-service claims
  • Leverage skilled appraisers across a wider geographic location
  • Improve customer service through faster and more accurate claim settlement and supplement processing
  • Increase fraud protection by geocoding all video recordings and photo documentation

One Click Homeowner Collaboration

Reduce time-to-resolution and enhance communication across the claims landscape with Link™. Link provides insight into the claim from FNOL until the repairs are completed. This real-time, self-service portal allows policyholders to check the status of existing claims, anytime, anywhere. Link can help bridge the communication gap between policyholders and Progressive Home Advantage, increasing transparency during claim processing. Link is a white-label application that can reflect Progressive Home Advantage’s branding and be customized to look like an in-house web application that works on any smartphone, tablet or PC.

Policyholder collaboration provides:

  • Reduced customer service calls – policyholders have access to their claim’s details
  • Safe, secure and efficient transfer of claim information directly from a policyholder

 

“Ensuring that we have good communication with our customers in their time of need is an essential part of the claims process. Not only does Link provide us with a platform for this communication, it significantly improves the claims experience for our customers when they need us the most by providing clear and simple information.” – Kelly Robson, Director, Aviva UKGI Home Claims

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Bridge the communication gap between policyholders and Progressive Home Advantage.

Onsite Inspection Made Easy

Gather critical field claims information through guided scoping and data collection. Using a question and answer-based interface and the photo feature, CAPTURE™ makes it easy for claims adjusters of all levels to complete field inspections efficiently and consistently like a seasoned professional across processed claims. CAPTURE automatically synchronizes with Claims Connect for a full view into the scope of damage of a claim.

Vendor Integrations

Easily integrate data from your partners into the Progressive Home Advantage workflow via our open API. Many integrations with industry-leading providers are ready to be switched on immediately – with more available soon within the Digital Hub Alliance.

The Digital Hub Alliance enables the creation of a claims eco-system, which provides a digital customer experience and the market-leading data insight Progressive Home Advantage requires to gain a competitive advantage.

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Integrate with industry-leading providers

Ready to learn more?

Download the Claims Connect case study to learn how a carrier gained full visibility into their claims, reduced fees and gained greater control of their process.

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Have a question? Contact sales today.

Hal Northrop, Claims Solutions Sales Executive | Direct: 513.913.0304 | Email: hnorthrop@corelogic.com