ITEL customers can utilize either technology-based solutions through the ITEL NOW app or traditional mail-in mechanisms to submit test requests to our team of lab experts. Using the ITEL Now app allows the user to complete the test in under 5 minutes and receive results in under 30 minutes for all services and instantly ins some cases.
Every submission is processed by an experienced ITEL analyst who has completed more than 3,000 hours of intensive training to become ITEL certified in their area of expertise. The analysts use ITEL’s consistent, scientific processes to provide an independent assessment of pricing, matching, or repair viability.
Users can receive ITEL reports through the CoreLogic platform, including the automatic updating of their estimates.