Frequently Asked Questions around the Subject Property Address
In LoanSafe Risk Manager, LoanSafe Fraud Manager and LoanSafe Collateral Manager

1. Q. Sometimes, the Subject Property Address displayed on the header (top) of the report – below the Report Order No. – is different or does not completely match the Input Property Address I provided. Why does this happen?
A.

Every Input Property Address provided is standardized using a third-party tool. The resulting Standardized Property Address is what is displayed on the header of the report and is used to search for the property.

If the third-party tool is unable to standardized the Input Property Address, the Input Property Address that was provided will be displayed on the header of the report.

NOTE: Address Standardization is the process of making an address uniform. The USPS defines a standardized address as “one that is fully spelled out, abbreviated by using the Postal Service standard abbreviations … or as shown in the current Postal Service ZIP+4 file.”

2. Q. Why would the Input Property Address standardize to a different address?
A.

A few common reasons are listed below.

  • The property is a new construction.
  • The property is part of a split parcel.
  • There has been a street name change.
3. Q. Why do I encounter the following scenarios? 
The property Site Address in the Subject Property Report section is different from the following:
  • The Standardized Property Address displayed on the header of the report, and/or
  • The Input Property Address that I provided
A.

Following are reasons why you would see a different property Site Address in the Subject Property Report section of LoanSafe. 

  • Every Input Property Address is standardized using a third-party tool. The resulting Standardized Property Address is what LoanSafe uses to search for the property.
  • If an exact match to the Standardized Property Address cannot be found, LoanSafe will find a closely matching address and information for this closely matching address will be displayed.
  • Most often, a closely matching address is displayed when a Unit Number is part of the Input Property Address. When the exact Unit Number cannot be found, LoanSafe uses logic to return the next best Unit Number, which results in a different Unit Number from the one provided. 
  • When a closely matching address is found, LoanSafe will generate an alert indicating that the Input Address was not found and a closely matching address was returned instead.
4. Q. What should I do if the Subject Property Address returned in the Subject Property Report section is different from what I provided?
A.

Here are some steps you can take:

  • Confirm that the address is entered correctly.
  • Confirm that the address exists in the county assessor’s records.
  • If you can, rerun the report with the subject property’s Parcel Number or APN.
5. Q. Why is there no information in the Subject Property Report section of the report?
A.

If the Subject Property Report section of the report is empty, this means that LoanSafe was unable to find the property in its databases.