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As part of our Loss Mitigation Solution, we provide comprehensive, component-based loan modification and refinance programs that we can tailor to meet your business-specific needs.

Our integrated, holistic approach streamlines the process from portfolio analysis through signing and recording. This enables you to avoid costly foreclosure proceedings and return loans to performing status quickly.

Our Loan Modification Solution Provides: 

  • Portfolio analysis and application of investor business rules to define recommended workout paths
  • Automated loan modification packages compliant with loan programs and county recording requirements
  • Immediate capacity to handle high processing volumes
  • Quality control reviews to confirm package accuracy and compliance
  • Electronic package transmission to FedEx® world headquarters to compress timelines
  • Integrated, online status tracking and monitoring throughout the loan modification lifecycle
  • Contact management services to actively follow up with borrowers
  • Optional maps included in package detailing closest FedEx Office® site for notary services
  • Completed package scanning, imaging and indexing services
  • Recordation and trailing document services based on investor guidelines

Custom-Tailored Packages Include Any or All of the Following:

  • Proprietary document creation and electronic delivery
  • Integrated legal description match and append
  • Data lookup and calculations for modification package completion
  • Property information/tax reports
  • Income verification
  • Property valuation solutions
  • Mortgage Priority Guarantee (MPG)
  • Comprehensive mail fulfillment and recordation services
  • Advancement of local municipality recording fees
  • Trailing document follow-up

Product Details

  • Full support of all Fannie Mae® (including Home Saver Advance), Freddie Mac and HUD loan modification programs
  • Creation and delivery of proprietary documents customized to lender specifications, including investor-specific modification programs for interest only, pay option ARMs and step-rate products
  • Online document viewing and electronic delivery to multiple sites
  • Optional automated email distribution to designated recipients in a secure environment
  • Support for secure transfers of bulk uploads, as well as interactive solutions to capture required document generation data
  • Exclusive browser-based data entry designed exclusively for loan modification document production
  • Custom document creation with quality control processing embedded in the document lifecycle
  • Batch processing capabilities for complete portfolios, in addition to individual loan modifications
  • Knowledge and experience with regulatory and agency compliance at state and national levels
  • Constant monitoring of federal, state and agency developments that affect document form and content
  • Continual document enhancements to ensure compliance
  • MISMO® support for electronic data interchange (EDI)
  • MERS® Ready products
  • Enabling technology provides seamless, uninterrupted flow of data, products and services
  • SAS 70-certified services data center
  • Cybertrust® security certification