Solutions

Listing Management Agent Support

Your account specific help desk information, user guides, tutorials, etc. will be listed in the Help section of your CoreLogic Listing Management Platform (Matrix) system. Please contact your multiple listing organization directly for all other inquiries.

Quick Start Guides

Because each multiple listing organization has slightly different requirements, the CoreLogic Listing Management Platforms (Matrix™) shown in the following resources may differ slightly from the one you use. The functionality is largely the same, however, and should be easy to recognize in your own system.

Listing Management Platform (Matrix™) System Minimum Operational Requirements

The CoreLogic Listing Management Platform (Matrix™) is compatible with the latest browser versions supported by mainstream operating systems. Any computer or device capable of running a supported version of one of these browsers meets the minimum system requirements. NOTE: Operating systems and browsers such as Windows XP, Windows Vista and Internet Explorer 8 and 9 (IE8, IE9), are no longer in mainstream support. All users who are using a previous version of these browsers will be presented with a warning at login to encourage upgrading.

The Listing Management Platform (Matrix™) does not support beta versions of operating systems or browsers and will support upgrades to operating systems and browsers as soon as reasonably practical after the date when the new version of the operating systems or browser is available for shipment in new retail computers.

Desktop users who choose to use Internet Explorer (IE) on Windows 7 and Windows 8 can upgrade to IE11. Windows 10 users can use IE11 or Edge Browser. Firefox and Chrome automatically update to their most recent versions regardless of underlying operating system. The Listing Management Platform (Matrix™) Desktop version supports the following browsers:

  • Internet Explorer 11 and Edge Browser
  • And the most recent versions of:
    • Safari
    • Chrome
    • Firefox
    • Android Browser
    • Chrome Mobile
    • Safari Mobile

Apple iPad and Android Tablet users should ensure they’re up to date with the most recent version of their operating system’s native browser.

The mobile version of the Listing Management Platforms (Matrix™) supports the following browsers:

  • IOS Safari
  • IOS Chrome
  • Android Browser
  • Android Chrome