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Home / Support / Listing Management Agent Support

Agent Tools & Support

The tools that you use to run your business should be deeply connected, streamlining your daily workflows, and continuously enhancing and improving your ability to serve clients.
*Check with your MLS for a list of CoreLogic tools that are available with your membership.

Matrix™ — The Heartbeat of Your Daily Operations

Matrix gives you lightning-fast access to all the critical data you need―listings, public records, market insights, and so much more! Use Matrix to create professional listing presentations, set auto listing alerts for your clients, and send great looking listing emails.

  • COMING SOON – New Search Experience!

Resources:

  • Matrix Quick Start Guide
  • Video Playlist
  • Visit the Matrix Learning Lab for more video tutorials. The Matrix Learning Lab can be accessed from your Matrix MLS Home Page.

OneHome™ — The Search Portal Your Clients Deserve

OneHome is the new client search portal for Matrix. Find out why OneHome is outpacing national search portals for consumer satisfaction. Homebuyers love it! It gives them access to rich property data, neighborhood insights, location scores, school data, and more. It also ranks listings by suitability to provide clients with a better home search experience. Invite your clients to use OneHome today!

  • NEW – Agent Branding through MLS-Touch®️ “Brand & Share”.

  • NEW – Agent Portal, allowing agents to view client favorites, activity levels, and recommend properties.

Resources:

  • Video Playlist for agents
  • Video Playlist for clients
  • Visit the Matrix Learning Lab for OneHome more video tutorials. The Matrix Learning Lab can be accessed from your Matrix MLS Home Page.

MLS-Touch® — The Mobile Extension to Your MLS

MLS-Touch (Prospects Mobile in Canada) is not an ad platform. It’s the mobile extension to your MLS so intuitively designed, you’ll be using it like a Pro the first time you log in! It’s seamlessly integrated with Matrix contacts, carts, saved searches, and more. The built-in Brand & Share feature lets you brand your own client app in seconds and share it with your clients for easy collaboration on-the-go.

Resources:

  • MLS-Touch user guide and videos

Realist® — Powerful Property Insights

Realist makes you the market expert. Anything you or a client might want to know about a particular area or property is right at your fingertips. Things like market trends, neighborhood information, environmental risks, property history, ownership information, property characteristics, comparables, valuations—it’s all right there in one place.

Realist also makes prospecting a breeze. It includes the ability to view foreclosure data, create mailing labels from ownership information, and access to Sell Score propensity ratings that indicates the relative likelihood a property will be listed for sale in the next six months.

  • NEW – CoreLogic Premium Flood Map Reports and Hazards & Risks Reports available on-demand for $19.99.

Resources:

  • Realist user guide and videos
listing-mgmt-agent-support-realist.jpg

Prospects CRM™ — Follow-Up & Marketing Automations

Prospects CRM helps you build relationships and stay top-of-mind with your prospects and past clients. It’s the only customer relationship tool that’s seamlessly integrated with Matrix, OneHome, and MLS-Touch. Prospects CRM is packed with timesaving, high-impact engagement tools to help you accelerate your business and close more deals.

Resources:

  • Prospects CRM user guide and videos
  • Request a Prospects CRM demo

*Available in participating markets.

Matrix Minimum Operational Requirements

The CoreLogic Listing Management Platform (Matrix) is compatible with the latest browser versions supported by mainstream operating systems. Any computer or device capable of running a supported version of one of these browsers meets the minimum system requirements. NOTE: Operating systems and browsers such as Windows XP, Windows Vista and Internet Explorer 8 and 9 (IE8, IE9), are no longer in mainstream support. All users who are using a previous version of these browsers will be presented with a warning at login to encourage upgrading.

Matrix does not support beta versions of operating systems or browsers and will support upgrades to operating systems and browsers as soon as reasonably practical after the date when the new version of the operating systems or browser is available for shipment in new retail computers.

Desktop users who choose to use Internet Explorer (IE) on Windows 7 and Windows 8 can upgrade to IE11. Windows 10 users can use IE11 or Edge Browser. Firefox and Chrome automatically update to their most recent versions regardless of underlying operating system. The Listing Management Platform (Matrix) Desktop version supports the following browsers:

  • Internet Explorer 11 and Edge Browser
  • And the most recent versions of:
    • Safari
    • Chrome
    • Firefox
    • Android Browser
    • Chrome Mobile
    • Safari Mobile

iPad and Android tablet users should ensure they’re up to date with the most recent version of their operating system’s native browser.

The mobile version of Matrix supports the following browsers:

  • IOS Safari
  • IOS Chrome
  • Android Browser
  • Android Chrome

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